Portfolio

Here’s a look at some of the problems I’ve helped solve through design thinking, data analysis, and everything in between.

It wasn't always sunshine
CASE STUDY

It wasn't always sunshine

The story of how we helped turn around a struggling design practice by focusing on people, culture, and community.

Enterprise design in record time
CASE STUDY

Enterprise design in record time

How we created a fully code-enabled enterprise design system in record time (and saved a few million dollars in the process).

my Sun Life Mobile Registration
CASE STUDY

my Sun Life Mobile Registration

A story about COVID, customer behaviour, and how one lady in a space capsule helped ensure we didn’t build the wrong thing.

Did we just become best friends?
CASE STUDY

Did we just become best friends?

How we embedded behavioural economics within an enterprise design practice. Would UX and BE learn to get along, or would they stay stepbrothers forever?

Sun Life UX Emerging Leaders Program
CASE STUDY [COMING SOON]

Sun Life UX Emerging Leaders Program

Shifting into design leadership is challenging - there’s a lot to know, and there's no instruction manual! Here’s the program we created to help designers shift into leadership.

Manage My Benefits
CASE STUDY [COMING SOON]

Manage My Benefits

How reimagined Manulife’s benefits enrolment process, creating an experience that uses machine learning and contextual guidance to help users choose the right plan for them.