Portfolio
Here’s a look at some of the problems I’ve helped solve through design thinking, data analysis, and everything in between.
CASE STUDY
It wasn’t always sunshine
The story of how we helped turn around a struggling design practice by focusing on people, culture, and community.
CASE STUDY
Enterprise design in record time
How we created a fully code-enabled enterprise design system in record time (and saved a few million dollars in the process).
CASE STUDY
my Sun Life Mobile Registration
A story about COVID, customer behaviour, and how one lady in a space capsule helped we didn’t build the wrong thing.
CASE STUDY
Did we just become best friends?
How we embedded behavioural economics within an enterprise design practice. Would UX and BE learn to get along, or would they stay stepbrothers forever?
CASE STUDY
Sun Life UX Emerging Leaders Program
We all know how difficult it is to shift into design leadership - there’s a lot to know, and there certainly isn’t an instruction manual! Here’s the program we created to help designers shift into leadership.
CASE STUDY
Manage My Benefits
We reimagined Manulife’s flexible benefits enrolment process, creating an experience that uses historical claims data and contextual guidance to help group benefits clients choose the right plan for them.