I’m currently the Head of Platform Product Management at Sun Life, helping millions of Canadians live healthier lives. I previously led product and design teams at Oracle and Manulife.
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My approach
Forget the frameworks! To get the most out of digital transformation, teams need to evolve beyond the rigid application of a singular methodology and embrace working collaboratively to frame and solve problems.
Advances in Gen AI and collaborative tooling have opened up countless opportunities to optimize product and design workflows. Leaders need to create space for innovation and push teams to embrace emerging tech.
Collaborative design builds shared understanding, meaning teams build better products quicker. As a wise man once said: Friends build products, enemies create documentation. And PowerPoints. Lots of PowerPoints.
Technical professionals want to shape their environment and make decisions for themselves. When creative people are given autonomy and room to experiment, more often than not they'll surprise you with their ingenuity.
Case studies
Here's a look at some of the problems I've helped teams and organizations solve through design thinking, data analysis, and everything in between.
The story of how we helped evolve and scale a struggling design practice by focusing on people, culture, and community..
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How we created a fully code-enabled enterprise design system in record time (and saved a few million dollars in the process).
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A story about COVID, customer behaviour, and how one lady in a space capsule helped ensure we didn’t build the wrong thing.
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How we brought UX and behavioural economics together within an enterprise design team. Would they learn to get along, or stay stepbrothers forever?
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