Product & Design Leader
I’m currently the Head of User Experience Design at Sun Life, helping millions of Canadians live healthier lives. I previously led product and design teams at Oracle and Manulife.
My approach
Design Leadership Philosophy
People over process
With design becoming an integral part of achieving business objectives, designers need to evolve beyond the rigid application of a singular design process and embrace working collaboratively with teams to frame and solve problems.
Always be optimizing
Advances in Gen AI and collaborative tooling have opened up countless opportunities to optimize product and design workflows. Leaders need to create space for innovation and push teams to embrace emerging tech.
Shared ownership, shared outcomes
Collaborative design builds shared understanding, meaning teams build better products quicker. As a wise man once said: Friends build products, enemies create documentation. And PowerPoints. Lots of PowerPoints.
Autonomy + Inspiration = Innovation
Technical professionals want to shape their environment and make decisions for themselves. When creative people are given autonomy and room to experiment, more often than not they’ll surprise you with their ingenuity.
Case studies
Discover how I work
Here’s a look at some of the problems I’ve helped teams and organizations solve through design thinking, data analysis, and everything in between.
CASE STUDY
It wasn’t always sunshine
The story of how we helped evolve and scale a struggling design practice by focusing on people, culture, and community.
CASE STUDY
Enterprise design in record time
How we created a fully code-enabled enterprise design system in record time (and saved a few million dollars in the process).
CASE STUDY
my Sun Life Mobile Registration
A story about COVID, customer behaviour, and how one lady in a space capsule helped ensure we didn’t build the wrong thing.
CASE STUDY
Did we just become best friends?
How we brought UX and behavioural economics together within an enterprise design team. Would they learn to get along, or stay stepbrothers forever?